Essential Duties and Responsibilities

As a Mixologist, you”ll serve non-alcoholic beverages to guests while providing a high level of service and excellent guest experience to all guest, at all times. 

• Ensures every guest has the complete Virgin Bar experience, finest culinary creation and presentation, and serving guests with a memorable and exceptional level of service and enlightened hospitality

• Demonstrate knowledge of basic restaurant hospitality and fully engaged, service minded attitude

• Receives drink and food orders from patrons and serves non-alcohol drinks and meals for patrons following standard recipes and using company recipes and standardized proportions

• Prepare drink garnishes and menu items

• Follow recipe and production protocol precisely. Measure all ingredients as specified and prep ingredients for production

• Exhibit knowledge of menu items & product lines including allergies, restrictions, modifications etc.

• Assess customer’s requests, needs, and preferences to make great recommendations and ability to help guests with restrictive diets.

• Ability to remember names and faces of regular guests — and greet them by name.

• Energetically serve 250+ samples to invite mall guest into the café and generate customers and customer retention 

• Sequentially providing customers with top tier service and hospitality invite customers to leave honest 5 star reviews of their experience on platforms such as Google, Yelp, Instagram, Tik Tok, Facebook, and more 

• Demonstrate sales pitch skills to increase revenue from mocktails and suggestively up sell concession items at the bar. Promote drink and menu specials. 

• Use sales techniques and sales pitches to increase revenue from mocktails and suggestively up sell concession items at the bar. Promote drink and menu specials. 

• Must be alert to Team Member and Guest needs

• Ability to work quickly and efficiently under pressure

• Demonstrate time management and ensure all duties are completed in a timely manner

• Monitor guests for dietary restriction consumption and limit problems and liability

• Maintain cleanliness and organization of the bar and workspace

• Attention to cleanliness and safety 

• Exhibit knowledge of food safety, sanitation laws, and regulations.

• Comply with all Food Safety standards and follow good manufacturing practices for food and beverage 

• Assist in inventory reports and maintaining inventory levels, bar supplies, beverages, ingredients, and condiments for optimum bar performance

• Demonstrated ability to drive operational excellence in both front of the house & back of the house.

• Promote Virgin Bar Mobile Remix for catering their guest’s personal event to build brand loyalty.

• Promote social handles for sharing drinks 

• Enters drink orders on our point of sale software, collect payment from patrons for food and drink orders served, and makes correct change

• Completes sales and inventory reports accurately at the end of the shift / event